Quick Answer: How Do I File A Complaint Against A UPS Driver?

How do I report a UPS package not delivered?

Start a ClaimLoss: You can file a claim on a package if it has not been delivered 24 hours after the expected delivery date and time.

Damaged: The shipper or receiver can initiate a claim on a damaged package, although UPS encourages the shipper to report package problems.More items….

How do I get a live person at USPS customer service?

Contact the Customer Care Center at 877-569-6614 or email fast@usps.gov. Contact the PostalOne! Customer Care Center at (800) 522-9085 or postalone@email.usps.gov.

How late can a UPS package arrive?

What time will I receive my shipment? The shipment has been dispatched to a UPS driver for delivery today. Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 am and 7:00 pm. (and sometimes later) to residences, and by close of business for commercial addresses.

What do I do if UPS delivered someone else’s package?

Call 1-800-PICK-UPS. Press 0 a few times and you’ll get transferred to customer service. Just tell them you got someone else’s package and they will schedule a driver to pick it up the next day.

Does UPS driver pay for lost package?

Typically packages are automatically insured for $100, and up to $100 will automatically be credited to the receiving party in the event of theft after the receiving party signs off on the missing package. Additional insurance amounts can be purchased.

What do I do if UPS lost my package?

UPS missing packages:Call 1 (800) 742-5877 – speak with customer service for a tracking update.Ask neighbors.Wait 24 hours after the expected delivery date and time to file a claim.Start a claim with UPS here. . .

How many packages does ups lose a day?

But as someone who worked in corporate in the department that tracks those statistics, it doesn’t happen very often. Like less than 1/2% of the time – and that’s lost AND damaged. Now, UPS handles somewhere around 12 million packages a day, so there’s a large number of them. But as a percentage, not many.

How do I know if UPS lost my package?

For lost or damaged packages, you can file an online claim….How to track a UPS order on the UPS websiteGo to the UPS website.Click the “Quick Start” tab.Enter your tracking number in the box under “Track,” then click the arrow icon. … Check the status of your package.

Who to call to complain about ups?

1-800-742-5877Call customer service toll-free at 1-800-742-5877. Representatives are available around the clock, seven days a week to answer your questions. You can also submit your inquiry through our online contact form.

Can I leave a note for UPS driver?

For some UPS and FedEx packages, you may also be able to compose a handwritten note asking UPS or FedEx to leave the package in a particular location (or with a neighbor), sign it, and leave it taped to your door on the day the delivery arrives.

How do I contact UPS by phone?

Select Find Locations from the navigation menu under the Locations tab, or call 1-800-PICK-UPS® (1-800-742-5877) for the Customer Center nearest you.

How do I talk to a customer service representative at USPS?

1-800-877-8339 – TTY/ASCII for persons with hearing and speech impairments.

What do I do if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

How many stops does a UPS driver make per hour?

About 17.5 an hour.