How Do I Speak To Someone At Etsy?

Is ETSY a Chinese company?

Etsy is an American e-commerce website focused on handmade or vintage items and craft supplies..

Can you trust Etsy? has been on the web since 2005 and currently has 2.3 million active sellers and 42.7 million active buyers. The site offers over 60 million items for sale. … In answering the question, “Is Etsy legit?” the answer is, yes. Etsy is a legit website.

How do I send an email to Etsy?

Here’s how:1While logged in to your Etsy account, click the Help link that appears along the top of any Etsy page. … 2Click the Email us link at the bottom of the page. … 3Click the Select a Topic drop-down arrow and select a category. … 4Type a subject for your message in the Subject field.More items…

Is Etsy worth it 2020?

Yes. In the first place, making decisions based on a limited, biased population may not be wise. And in the second, the two best reasons Etsy is worth it in 2020 are because it’s easy and cheap. In fact, until Etsy charges a monthly fee, it’s worth listing if only to take advantage of its status as a marketplace.

Is Etsy owned by Amazon?

Etsy does not professionally partner with other sites such as Facebook, eBay, or Because they are their own parent company and owner, Etsy has a lot of freedom about how they want to operate their business and how they want to change the market scape for themselves.

What sells the most on Etsy?

You can conclude the top-selling items on Etsy.Jewelry.Wedding Items.Accessories.Paper & Party supplies.Clothing.Vintage Items.Home & Living.Art & Collectibles.More items…

What should I put in my Etsy message to buyer?

The Message to Buyers is a short note you can include in the Etsy order confirmation email that your buyers receive after purchasing. Consider using your message to thank your customer for their purchase, inform them about standard shipping practices, or provide any other information you think they may need to know.

Can you contact Etsy?

Please contact us if you have questions or need help solving a problem. Email us or request a call 24/7 through our Help Center. If you think that your Etsy account has been compromised or accessed without your permission, here’s how to report it and regain access.

How do I ask a question on Etsy?

To ask a question about an item on a listing page, click Message Seller under the listing title.If you aren’t already signed in to your Etsy account, you’ll be prompted to sign in.Type your question into the textbox.Click Send. The seller will be notified of the new Message and can respond.

Can you report an Etsy shop?

To report a shop: On the shop homepage, click Report this shop to Etsy in the sidebar. Select a reason from the dropdown and add a note. If your specific concern is not provided as an option, add the relevant details in the text box.

What happens if I don’t get my Etsy order?

If your order is Not Shipped yet, you can contact the seller to check in on the order. A case is a formal way to file a complaint against a shop. You can open a case after the date when your order should arrive.

Does Etsy sell fake stuff?

Etsy, an online marketplace selling mostly handmade and vintage goods that just made its public debut last month, could have a serious problem with fake goods, says a new report. … Another online marketplace that was under fire recently for counterfeit allegations was Chinese e-commerce giant Alibaba .

What is Etsy’s phone number?

(718) 855-7955Our headquarters are located at 55 Washington Street, Suite 512, Brooklyn, New York 11201. Our telephone number is (718) 855-7955. Our website address is

Why is Etsy bad?

At a moments notice, Etsy could raise their fees dramatically and put you out of business. It doesn’t matter how much work you put into your store. It doesn’t matter how much money you’ve made in the past. All of your hard work could be flushed down the drain because of factors outside of your control.

Will Etsy refund money?

If you use Etsy Payments, you can issue a refund after the payment is processed, and before 180 days after the payment is processed. … If you refund a buyer through another method after 180 days have passed since the date of the transaction, Etsy won’t refund your seller fees.

Can I trust Etsy with my debit card?

Is it Safe to Pay with a Credit and Debit Card on Etsy? The only way to buy goods or services on is to use your card information, which is loaded into the site’s secure system and saved to your “buyer’s profile” for quick and easy purchases.

How long does it take for Etsy support to respond?

three daysYou must respond to any open cases within three days or the time frame noted by Etsy in the case. Etsy may request your assistance in resolving a case opened against your shop.

Can Etsy force a refund?

If you’re unsatisfied with an order, you may be able to request a refund for your order depending on the shop’s policies. To request a refund, contact the shop: Sign in to or open the Etsy app. Click or tap You.